Bought a 2020 Kia Sorento from Balise Kia in West Springfield during this pandemic. Scheduling an appointment with the James Roule was not a problem, he also did our financing which was a great experience. The car I chose was clean and covered in plastic for our test drive. Mike Spanello met with us after the test drive. He was extremely helpful, professional and respective to what we were looking for, both in a vehicle and financially. Cece Vesce made sure the car was ready for pick up and assisted in anything we needed. All three of these employees were pleasant ...
CC Vesce and the team are amazing! I needed a car ASAP and with what is happening these are hard times. You guys are amazing again thank you!
This was the easiest car purchase I've ever experienced. Highly recommend Jose Perozo in sales.
Excellent experience! It was my daughters first time buying a car and my second time dealing with Balise. Our sales person CC was nothing but nice and understanding. She took her time explaining everything and made my daughter feel great about the process of buying a car. Even when the DMV registration system was down for the day, George offered to have the car dropped off in CT for us. I would definitely recommend them and am glad my daughter found the car she wanted at Balise. Thank you for your great customer service.
Megan is amazing! She went out of her way to make sure everything went smoothly. Definitely a pleasure to work with!